Teams call features

With this course, discover the call possibilities in Teams. How to make calls? What are the options to handle calls when you are on the move? or with several people?

This course will give you the answers. From the basic situations to the most advanced uses.

Training resources and methods:

This course mainly consists in videos.

Training objectives:

  • Discover the features and call possibilities in Teams
  • Discover new uses thanks to Cloud telephony
  • Get familiar with the configuration menus

Training content:

  • Make and process calls
    • Make and receive calls
    • Put on hold, mute the microphone
    • Invite people to a call, manage multiple calls
    • Transfer calls
  • Call forwarding
    • Forward your calls to another phone number
    • Forward your calls to the voicemail
    • Forward your calls to a call group
    • Ring another number simultaneously
    • Turn off call forwarding
  • Settings and voicemail
    • Block specific phone numbers
    • Adjust your audio devices
    • Change your voicemail greeting
    • Access your voicemail
  • Use the mobile application to make calls

NEXT SESSION

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GOOD TIPS

Noémie BOURGUIGNON
0
This week discover our brand new 100% video course: Teams Call Features.
The purpose of this course is to introduce you to the various features and call options in Teams as well as the new uses of Cloud telephony and finally, to get familiar with the configuration menus.
Find out more about this course by reading our blog article!
➡️ http://eqy.link/g-u_VAsYeO
Community MANAGER
0
As we return from the summer holidays, we take stock of the difference between MOOC Office 365 and Microsoft licenses. Indeed, with Microsoft licenses you cannot log in to MOOC Office 365.

Everything is explained in our article ➡️http://bit.ly/2LjsWSA
Noémie BOURGUIGNON
0
We interviewed our expert trainer on Office 365 tools: Fanny.
Did you ever have the opportunity to train with Fanny?
For more information about your favorite trainer, check out our article 😊
➡️ http://bit.ly/31iOaFk
Noémie BOURGUIGNON
1
This week, discover our new video format: The tutorial series about Microsoft Teams.
Discover the first season: Skype VS Teams Uses Coaching.

Watch now! ➡️ http://bit.ly/2YCTd5I
Noémie BOURGUIGNON
1
This week, we introduce you to Mandarine Academy’s training team.
Have you already been trained by us? Discover the faces of your favorite trainers. 😃
Our dynamic training team is committed to transmitting its knowledge to trainees. To do so, our trainers work on the design digital content and in the organization of sessions.
To learn more, click here ➡️ http://bit.ly/2KdhUN5
YAMMER COMMUNITY

USE CASE SCENARIOS

Teams Call - Save money by sharing a telephone line

1:41
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TUTORIALS / APPLICATIONS

Teams - Call Features

4 lessons
16 videos

15:45
24