Teams call features

With this course, discover the call possibilities in Teams. How to make calls? What are the options to handle calls when you are on the move? or with several people?

This course will give you the answers. From the basic situations to the most advanced uses.

Training resources and methods:

This course mainly consists in videos.

Training objectives:

  • Discover the features and call possibilities in Teams
  • Discover new uses thanks to Cloud telephony
  • Get familiar with the configuration menus

Training content:

  • Make and process calls
    • Make and receive calls
    • Put on hold, mute the microphone
    • Invite people to a call, manage multiple calls
    • Transfer calls
  • Call forwarding
    • Forward your calls to another phone number
    • Forward your calls to the voicemail
    • Forward your calls to a call group
    • Ring another number simultaneously
    • Turn off call forwarding
  • Settings and voicemail
    • Block specific phone numbers
    • Adjust your audio devices
    • Change your voicemail greeting
    • Access your voicemail
  • Use the mobile application to make calls

GOOD TIPS

Noémie BOURGUIGNON
1
Let's go back to our webinar this November: How to Determine the Right Tool to Use?

Dina, our international trainer, answers your questions about the tools and their use according to your need.

To find out more, click here ➡️ http://eqy.link/20RxO6jLOZ
Noémie BOURGUIGNON
1
Are you aware of the latest Microsoft Office 365 apps?
For you, we have selected new interesting features with “unheard of” context of use!

Check out our article to find out more! ➡ ️http://eqy.link/hCjGoLuvfE
Noémie BOURGUIGNON
0
Our Office 365 trainer: Dina will host the next week’s webinar!

Ask yourself the following: Why share? With whom? And how often?

We will give you answers to key issues and a guide to help you determine the right tool to use 🧰
In addition, our usage guide is available on the MOOC Office 365 platform.

Sign up now ➡️ http://eqy.link/CNV5asbNcc
Noémie BOURGUIGNON
0
This week: Discover your admin portal’s new features.
The MOOC Office 365 platform is constantly evolving. This article presents the back office latest updates.

Read all about it! ➡️ http://eqy.link/Hdy4LnTOsg
Community MANAGER
0
Microsoft has announced the phasing out of Skype for Business 😰...this is an unprecedented situation...fortunately, Microsoft TEAMS takes over from here!

Are you already using Microsoft TEAMS? How is the appropriation of this new tool going? 😎
YAMMER COMMUNITY

USE CASE SCENARIOS

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TUTORIALS / APPLICATIONS

Teams - Call Features

4 lessons
16 videos

15:45
53