The replay is available in the course page here : https://mooc.office365-training.com/en/training-courses/have… ;)
Use Skype for Business to make phone calls quickly and easily, like with a phone device.
Teaching Format:
- Remote e-learning training session
- Interact live with your trainer throughout the e-learning session. Ask questions and discuss points as they arise
Training aims:
- Discover how to use Skype as a traditional phone
- Use the call management features
Training content:
- Skype as a phone: user interface
- Set up audio equipment
- Voice calls
- Make a call
- Receive a call
- Manage calls
- Double calls
- Transfer calls
- Conference calls
- Reporting
- Forward your calls
- Follow-up missed calls
