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Skype for Business – Soft phone with full Telephony features

Use Skype for Business to make phone calls quickly and easily, like with a phone device.

Teaching Format:

  • Remote e-learning training session
  • Interact live with your trainer throughout the e-learning session. Ask questions and discuss points as they arise

Training aims:

  • Discover how to use Skype as a traditional phone
  • Use the call management features

Training content:

  • Skype as a phone: user interface
  • Set up audio equipment
  • Voice calls
    • Make a call
    • Receive a call
  • Manage calls
    •  Double calls
    •  Transfer calls
    •   Conference calls
  • Reporting
    • Forward your calls
    • Follow-up missed calls

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TIPS & TRICKS

Noémie BOURGUIGNON
0
This week, we present a new PowerPoint feature: 3D Animation.
We will explain how to make your presentations more attractive and how to integrate this new feature on your slides.
Find all the details in our article ➡️ http://eqy.link/HyYNswLkE
Noémie BOURGUIGNON
0
After a year of work and development, we have developed adaptive learning on your MOOC Office 365 platform. We are happy to announce our new personalized home page and a recommendation index.

We will explain how it works.

Go check our new article now!
http://eqy.link/Hk7MBy5p0Q
Noémie BOURGUIGNON
0
This week, we’ll detail learning paths content, objective and tools to help you.
Our learning paths have been created to access all the information you need on a specific subject.

More than 25 different learning paths are available to answer for all your needs on your Office 365 platform.
You have at your disposal specific learning paths for jobs, software and subjects.

For more information, click here:
http://eqy.link/H1-s2Q6f07
Fanny BRICE-DUFOUR
1
Tips Alert !
I've heard from #teamtrainer that it's not mandatory to save our work on OneNote ?!
Phew ! I thought I lost it all...

As I said, on OneNote, no need to save because the saving of our work is automatic !
No worries, you can close you document without a second thought !

See you soon !
Noémie BOURGUIGNON
0
This week, we’ll detail the use of the backend on your own platform through the management and reporting console. As a manager, you have at your disposal various statistical tools. These tools allow to follow the progress of your users and to know the consultations of your content.

Do you want more information about backend and its features?
Go to the MOOC Office 365 Blog!
http://eqy.link/HJ-kGmJzTX
YAMMER COMMUNITY

VIEW THE WEBCAST

Discover a recorded training session,
A webcast is a webconference recording

USE CASE SCENARIOS

Forward your Skype calls to your mobile phone

02:35
17

TUTORIALS / THE APPLICATIONS

Skype for Business

3 lessons
19 videos

28:18
657

Skype for Business Call and Voice

1 lesson
8 videos

25:11
295

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