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Skype for Business – Soft phone with full Telephony features

Use Skype for Business to make phone calls quickly and easily, like with a phone device.

Teaching Format:

  • Remote e-learning training session
  • Interact live with your trainer throughout the e-learning session. Ask questions and discuss points as they arise

Training aims:

  • Discover how to use Skype as a traditional phone
  • Use the call management features

Training content:

  • Skype as a phone: user interface
  • Set up audio equipment
  • Voice calls
    • Make a call
    • Receive a call
  • Manage calls
    •  Double calls
    •  Transfer calls
    •   Conference calls
  • Reporting
    • Forward your calls
    • Follow-up missed calls
Telephony & Visio
Skype Voice & Devices
45:00
590

NEXT SESSION
January 29, 2020 at 9:00 AM GMT+01:00
45:00

GOOD TIPS

Noémie BOURGUIGNON
- 08/01
0
The MOOC Office 365 team wishes you a very Happy New Year 2020! 🎉
We hope you have had a great holiday season and are prepared to advance your skills with focused training on new Office 365 features.
2019 was a year packed with new features, in this article we look back on the main.
➡️ http://eqy.link/AfrHClosEg
Noémie BOURGUIGNON
- 13/12
0
Microsoft uses its customers’ feedback to continue to improve its application: Teams.
This week, we present the functional iterations of Teams.
Check out our article to learn more ➡ http://eqy.link/mp2mGhRuMV
Noémie BOURGUIGNON
- 04/12
0
A new 100% video course is available on MOOC Office 365!

Learn more about artificial intelligence from Microsoft's tools.
Also check out Microsoft Power Apps in this article.

To find out more, this is ➡ ️http://eqy.link/28KORkf6GL
Noémie BOURGUIGNON
- 27/11
0
Have you ever trained with Dina?
Learn more about our international educational consultant!

Check out her portrait here ➡️ http://eqy.link/Hm29MZ_B0g
Noémie BOURGUIGNON
- 21/11
2
Let's go back to our webinar this November: How to Determine the Right Tool to Use?

Dina, our international trainer, answers your questions about the tools and their use according to your need.

To find out more, click here ➡️ http://eqy.link/20RxO6jLOZ
YAMMER COMMUNITY

WATCH WEBCAST

Check out the webcast related to this course!
Webcasts are recorded web conferences.

18:40
32

USE CASE SCENARIOS

TUTORIALS / APPLICATIONS

Skype for Business

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19 videos

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Skype for Business Call and Voice

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8 videos

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