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Hello! My name is Thomas Dubar, I am 23, I love tartiflette (potatoes, cheese and lardons) way too much, whatever the season, and my favorite color is orange! Yes, I loved orange before working for Mandarine Academy!
I have been an international trainer/session designer at Mandarine Academy for 2 years. My studies are quite different from my current position: I have a two-year Higher Education diploma in Business Unit Management, and I ended up here. I mean it in the good way, I am glad I left the commercial universe to work at Mandarine.
Before working for Mandarine, I was attracted by the digital aspect. The idea of working on various software and training other people on how to use it really spoke to me. It is something I was already doing in my personal life, so it brought me to this job.
Since I arrived, my colleagues have erased from my mind the slightest idea of leaving the company one day. When I go to Mandarine, I don’t go “to work”, I go “to Mandarine” and all the nuance is here. I like what I do, and I like the people with whom I do it.
I actually work in several areas: office application training in French and English but also in various telephony solutions. I am also a session designer, so I design or help to design training materials and sometimes I even create training sessions from A to Z.
As mentioned earlier, I love computing. Working on a computer is already a huge bonus for me in my job. Every day I have the opportunity to learn, discover, help, teach and train. Knowing that thanks to me people can use their work tools serenely is more than enough to make me love this profession.
In general, before the session, they are rather reluctant: “How am I going to learn something through a screen and with a trainer on the phone?” In 95% of cases, after the training, they tell us they really enjoyed this format and would like to take further training on other topics. It can be complicated to learn “through a screen”, but as a trainer you do everything possible to make it as simple as possible.
[laughs] Fanny’s going to say I’m copying, but Teams of course. Let’s be honest, when we have an exceptional tool at our disposal, we can only adopt it!
I would say the tortoise. The important thing is not to go fast to the finish line but rather to go at your own pace and be determined to get there. We do not give all the information about a software to trainees in 45 minutes so that they can be satisfied as quickly as possible. Instead, we do it gradually to make sure that all the important points are understood.